Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number)
• Service request details (addresses, item descriptions, uploaded files)
• Usage data and preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and complete your service requests
• Send confirmations, updates, and support messages
• Improve, personalize, and expand our services
• Communicate with you about promotions, updates, and marketing

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf
• Third-party tools we use to process requests (such as Google Sheets and Zapier)
• Professional advisors and law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for processing your data
• Request a copy of your data
• Object to certain types of processing

To exercise these rights, contact us at privacy@snagg.co.

6. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@snagg.co or through our Contact page.